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Questions Used to Compute Scales
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Goals & Expectations
Mean
Know Company Goals
2.29
I know what is expected of me in my job. 2.09
I know who my external customers are. 2.95
Goals in my department/team are determined by management's business objectives. 2.57
Whole Group 2.47
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Participation
Mean
Participate/Goals
2.54
Participate/Decisions 2.72
I feel I'm encouraged to participate in group meetings at work 2.45
In my department, it is OK to make mistakes when trying something new. 2.63
When I have a good idea, it is easy to make it happen. 3.22
Once a decision is made in my department, it gets carried out quickly. 2.93
It is easy to get a decision made in my department. 3.04
Whole Group 2.79
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Work Importance
Mean
I know how my work fits bigger picture
2.46
I can see why my work is important to other people. 2.35
I know how my job impacts total customer satisfaction. 2.35
Whole Group 2.39
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Team
Mean
Mgmt/Emp Work Togeth
3.18
Play Important Role 2.21
Info related job 2.49
My team/shiftt works with other team/shift. 3.14
I've been trained in how to work well on a team. 2.54
Whole Group 2.70
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Coworkers
Mean
Co-workers/Respect
3.24
Co-workers/pitch in 2.60
I am satisfied with my working relationships with my co-workers. 2.59
The people I work with cooperate to get the job done. 2.76
Whole Group 2.79
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Problem Solving
Mean
I Am Given A Chance
2.77
Team Adequate Time 3.01
I receive the support I need to solve problems at work. 2.95
I solve problems as part of my job. 2.12
I am satisfied with the way problems at work are solved. 3.45
Whole Group 2.86
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Career Development
Mean
Find Jobs Available
2.28
Interest in Career 3.16
I am given information 2.30
I am given opportunity to improve my skills. 2.61
I have training opportunities for career advancement. 2.85
I know what I need to do to advance in my career with S&L. 2.65
Whole Group 2.64
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Change
Mean
S & L is making the changes necessary to compete effectively.
2.86
Surveys like this will lead to improvements at S & L. 3.13
S & L encourages people to try new things. 2.95
S & L is changing quickly to keep up with the competition. 2.95
Whole Group 2.97
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Supervisor
Mean
Sprv/Helpful Member
2.52
My Supervisor listens 2.45
I am satisfied with management openness when I have a question or problem. 3.01
I am satisfied with my Supervisor. 2.48
I Can Go To Mgmt 2.58
Whole Group 2.62
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General Satisfaction
Mean
My job makes good use of my skills and abilities.
2.37
I am satisfied with my job at S & L Plastics. 2.41
I am satisfied that S&L is doing everything it can to be a world class company. 3.06
I am treated like a "first class citizen" in my job at S&L. 3.37
I feel that everything possible is being done to ensure my own job satisfaction. 3.14
I look forward to coming to my job at S & L Plastics each day. 3.16
Whole Group 2.92
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Communication
Mean
I am given information
2.30
When I give a suggestion to management, I get a response quickly. 3.30
I am satisfied with the business information I receive. 2.70
Whole Group 2.75
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Feedback
Mean
I am satisfied with the feedback I get about my work.
2.97
I receive helpful feedback on how I am doing. 2.78
People in my department are recognized when they work well together on group assignments. 2.95
I receive praise when I solve a problem. 3.19
Whole Group 2.96