Questions Used to Compute Scales

Goals & Expectations Mean Know Company Goals 2.29 I know what is expected of me in my job. 2.09 I know who my external customers are. 2.95 Goals in my department/team are determined by management's business objectives. 2.57 Whole Group 2.47

Participation Mean Participate/Goals 2.54 Participate/Decisions 2.72 I feel I'm encouraged to participate in group meetings at work 2.45 In my department, it is OK to make mistakes when trying something new. 2.63 When I have a good idea, it is easy to make it happen. 3.22 Once a decision is made in my department, it gets carried out quickly. 2.93 It is easy to get a decision made in my department. 3.04 Whole Group 2.79

Work Importance Mean I know how my work fits bigger picture 2.46 I can see why my work is important to other people. 2.35 I know how my job impacts total customer satisfaction. 2.35 Whole Group 2.39

Team Mean Mgmt/Emp Work Togeth 3.18 Play Important Role 2.21 Info related job 2.49 My team/shiftt works with other team/shift. 3.14 I've been trained in how to work well on a team. 2.54 Whole Group 2.70

Coworkers Mean Co-workers/Respect 3.24 Co-workers/pitch in 2.60 I am satisfied with my working relationships with my co-workers. 2.59 The people I work with cooperate to get the job done. 2.76 Whole Group 2.79

Problem Solving Mean I Am Given A Chance 2.77 Team Adequate Time 3.01 I receive the support I need to solve problems at work. 2.95 I solve problems as part of my job. 2.12 I am satisfied with the way problems at work are solved. 3.45 Whole Group 2.86

Career Development Mean Find Jobs Available 2.28 Interest in Career 3.16 I am given information 2.30 I am given opportunity to improve my skills. 2.61 I have training opportunities for career advancement. 2.85 I know what I need to do to advance in my career with S&L. 2.65 Whole Group 2.64

Change Mean S & L is making the changes necessary to compete effectively. 2.86 Surveys like this will lead to improvements at S & L. 3.13 S & L encourages people to try new things. 2.95 S & L is changing quickly to keep up with the competition. 2.95 Whole Group 2.97

Supervisor Mean Sprv/Helpful Member 2.52 My Supervisor listens 2.45 I am satisfied with management openness when I have a question or problem. 3.01 I am satisfied with my Supervisor. 2.48 I Can Go To Mgmt 2.58 Whole Group 2.62

General Satisfaction Mean My job makes good use of my skills and abilities. 2.37 I am satisfied with my job at S & L Plastics. 2.41 I am satisfied that S&L is doing everything it can to be a world class company. 3.06 I am treated like a "first class citizen" in my job at S&L. 3.37 I feel that everything possible is being done to ensure my own job satisfaction. 3.14 I look forward to coming to my job at S & L Plastics each day. 3.16 Whole Group 2.92

Communication Mean I am given information 2.30 When I give a suggestion to management, I get a response quickly. 3.30 I am satisfied with the business information I receive. 2.70 Whole Group 2.75

Feedback Mean I am satisfied with the feedback I get about my work. 2.97 I receive helpful feedback on how I am doing. 2.78 People in my department are recognized when they work well together on group assignments. 2.95 I receive praise when I solve a problem. 3.19 Whole Group 2.96